Frequently Asked Questions
Your guide to an effortless shopping experience at Westside.
What is Westside's return policy?
We offer a 30-day return policy for most items. Products must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery within 1-2 business days.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like UPI, Apple Pay, and Google Pay.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary slightly between different brands and fits.
Can I exchange an item for a different size?
Yes, we offer free exchanges for size or color variations of the same product, subject to stock availability. Simply initiate an exchange through our returns portal.